Getting Started: MFC/MFM Service & Support

Request for Service Return Material Authorization (SRMA) - Quick Start your MFC/MFM Service & Support Here

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Submit your service request inquiry using this form.

Download & fill-out this sheet with your service request (Please note any device without a completed and sign declaration will not be accepted until this is completed)

Mass Flow Controller Service Bundle Form

To Request an SRMA, complete the attached file and return to us at service.us@burkert.com. We will send you a quote. Then just send us a PO and we will provide you with shipping instructions. Upon receipt, you'll receive update from our service team throughout the service process.

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Download Documents

For any questions ask us at Service.US@burkert.com and reference your RMA number starting with 681XXXXX.

How to identify your Burkert device information on the product label:

How it works:

o Fill out this PDF fully

o Send it to Service.US@burkert.com

o Receive Quote & Accept

o Send PO to Service.US@burkert.com or your existing Burkert Sales Representative

o Receive & follow Burkert Shipping instructions

(Turnaround times on your product will be impacted if any steps are not followed or incomplete)

Contact us for details on an individual service package, that meets your specific requirements.

US Service Number: +1 980 399 5575
11425 Mt. Holly-Huntersville Rd.
Huntersville, NC 28078
Fax: +1 949 223-3198
E-Mail: service.us@burkert.com