In industries where precision defines performance, engineers rely on accurate instrumentation to keep critical processes operating within tight specifications. Even small variations in gas flow can influence product quality, efficiency, and consistency.
For precision processes, Bürkert mass flow controllers (MFCs) and mass flow meters (MFMs)play a central role in managing gas delivery. These instruments are engineered for exceptional stability and long-term accuracy, but like all sensors, their performance benefits from periodic verification from experts.
That is why Bürkert U.S. is launching factory calibration and servicing for its mass flow devices. The goal is simple: help customers maintain the precision their processes depend on while extending the performance and reliability of their Bürkert instrumentation over time.
By offering factory calibration, Bürkert ensures that devices are tested and verified against the same specifications and standards used during their original design and manufacturing. This provides customers with documented confirmation that their instruments remain within tolerance and performing as intended.
“Mass flow controllers are sensors, and even the best sensors benefit from calibration to ensure accuracy,” says Thomas Schaefer, Regional Service Lead at Bürkert USA. “Regular checks from experts allow customers to confirm that their processes remain within specification.”
With the introduction of factory calibration and servicing for MFCs and MFMs, Bürkert strengthens its commitment to supporting customers throughout the full lifecycle of their instrumentation. The introduction of factory service enables engineers to confidently assure accuracy and reliability in the processes supported by Bürkert technology.
Precision That Protects the Process
Mass flow controllers regulate the flow of gases such as oxygen, nitrogen, or air in a wide variety of industrial and laboratory systems. In pharmaceutical manufacturing, they may control gas flow into bioreactors. In food and beverage production, they can regulate protective gases used to extend shelf life. In research environments, they help maintain controlled experimental conditions. Because these applications depend on consistent flow rates, accuracy is critical.
“Even though Bürkert sensors are designed to remain very stable, we still recommend annual checks,” Schaefer explains. “We liken it to getting your vehicle checked, even when it's not giving you trouble. Regular calibration and servicing ensure the best performance.”
Guaranteed Performance with an Extended Warranty Protection
Factory calibration offers a distinct advantage over other service options because Bürkert mass flow controllers (MFCs) and mass flow meters (MFMs) are serviced by the same manufacturer that engineered and built them. At the Bürkert facility in Huntersville, North Carolina, highly trained technicians focus specifically on calibrating Bürkert instruments using equipment and procedures designed for these devices.
“When a Bürkert device comes back to the factory, it’s calibrated against the original specifications using the same standards we used to design it,” Schaefer says. “That ensures customers are operating exactly within the parameters the device was built for.”
Each calibration includes documentation and certification traceable to recognized standards. For industries such as pharmaceuticals, biotechnology, and advanced manufacturing, this traceability helps support audits, compliance requirements, and quality assurance programs.
Factory servicing also unlocks an additional benefit: extended warranty protection. When a Bürkert MFC or MFM is serviced at the factory, the unit receives a seven-year warranty, provided the device continues to be serviced annually. With each yearly service, the warranty is extended by another year, maintaining continuous coverage throughout the service period. This approach rewards proactive maintenance while giving customers confidence that their Bürkert instrumentation will continue performing reliably over the long term.
Managing Calibration Without Interrupting Operations
One concern customers often raise is whether calibration affects uptime. In most cases, it does not. "Facilities that rely on multiple Bürkert flow devices typically manage calibration through rotation," Schaefer explains, "sending instruments for service in small groups while keeping spare units available for replacement. In some cases, we can send experts to the location to service on site."
“Customers often keep a few additional MFCs on site and send units in batches or maintain spare devices so they can swap them out during service,” he adds. "This approach allows production systems to remain operational while ensuring each device receives the recommended annual verification."
A Lifecycle Approach to Instrument Performance
Annual calibration also supports a broader shift toward proactive lifecycle management. "Rather than waiting for instruments to drift out of specification or fail unexpectedly," Schaefer says, "companies can establish a service schedule that maintains accuracy over time."
This structured approach can simplify maintenance planning, improve process consistency, and reduce unexpected operational disruptions. “The goal is predictable performance,” Schaefer says. “Instead of reacting to failures, customers can plan the lifecycle of their Bürkert mass flow assets and keep their processes running reliably.”
Supporting Customers Beyond the Sale
For Bürkert, calibration services reflect a broader philosophy about customer support. The company views its relationship with customers as extending beyond the initial product installation.
“Many suppliers sell the device and walk away,” Schaefer says. “Our goal is to stay involved throughout the lifecycle to ensure Bürkert products continue performing the way customers expect.”
Through annual factory calibration, documented verification, and ongoing service support, Bürkert helps ensure that its mass flow controllers and meters maintain the performance that critical processes depend on.
Want to learn more? Visit the Bürkert MFC Service Page , email us at Service.US@burkert.com or call 1-800-325-1405.